If you wish to modify or cancel your order, please get in touch with our support team
promptly. We understand the importance of swift order processing, but once the process
has begun, changes or cancellations may not be possible. If this is the case, refer to our
Return Policy below for information on initiating a free return after receiving your order
Make sure to have the following information ready:
Order confirmation number
Original packaging
All additional accessories included in the product
At Avant Grade AI Labs, we want to ensure you have the ideal product for your needs. If
your purchase doesn’t meet your expectations, we’re here to assist you. Please note
that we can only accept returns for items bought directly from avantgardeailabs.com
We are confident you’ll love your purchase! In case you’re not entirely satisfied, simply
return the item within 30 days from the shipment date, and we’ll refund the purchase
price upon receiving the product. A receipt or proof of purchase is required to complete
the return.
Please be aware that gift wrapping and shipping charges are non-refundable. If your
robot sustained damage during shipping, contact our Customer Care Department for a
suitable resolution.
Navigate to My Account -> Order History, find your order number, and select the
product(s) for return. Avant Grade AI Labs will provide a pre-paid return label. Pack the
product(s) securely in the original packaging, if possible, and include any original
paperwork or order information. Keep the Return Tracking Number for reference. We
only replace items if they are defective or damaged.
Upon receiving and inspecting your returned item, we will notify you of the approval or
rejection of your refund via email. If approved, your refund will be processed, with the
funds returned to your original payment method within 7-14 business days. Ensure the
product is returned in good condition, in original boxes , and with all accessories to
receive full credit. Original shipping costs are non-refundable.
To return a product, mail it to the specified physical address. You are responsible for the
return shipping costs, and these costs are non-refundable. Consider using a trackable
shipping service or purchasing shipping insurance for more expensive items.
For assistance, contact us at avantgardeailabs01@gmail.com
If you wish to modify or cancel your order, please get in touch with our support team
promptly. We understand the importance of swift order processing, but once the process
has begun, changes or cancellations may not be possible. If this is the case, refer to our
Return Policy below for information on initiating a free return after receiving your order
Make sure to have the following information ready:
Order confirmation number
Original packaging
All additional accessories included in the product
At Avant Grade AI Labs, we want to ensure you have the ideal product for your needs. If
your purchase doesn’t meet your expectations, we’re here to assist you. Please note
that we can only accept returns for items bought directly from avantgardeailabs.com
We are confident you’ll love your purchase! In case you’re not entirely satisfied, simply
return the item within 30 days from the shipment date, and we’ll refund the purchase
price upon receiving the product. A receipt or proof of purchase is required to complete
the return.
Please be aware that gift wrapping and shipping charges are non-refundable. If your
robot sustained damage during shipping, contact our Customer Care Department for a
suitable resolution.
Navigate to My Account -> Order History, find your order number, and select the
product(s) for return. Avant Grade AI Labs will provide a pre-paid return label. Pack the
product(s) securely in the original packaging, if possible, and include any original
paperwork or order information. Keep the Return Tracking Number for reference. We
only replace items if they are defective or damaged.
Upon receiving and inspecting your returned item, we will notify you of the approval or
rejection of your refund via email. If approved, your refund will be processed, with the
funds returned to your original payment method within 7-14 business days. Ensure the
product is returned in good condition, in original boxes , and with all accessories to
receive full credit. Original shipping costs are non-refundable.
To return a product, mail it to the specified physical address. You are responsible for the
return shipping costs, and these costs are non-refundable. Consider using a trackable
shipping service or purchasing shipping insurance for more expensive items.
For assistance, contact us at avantgardeailabs01@gmail.com